Release Date: October 23, 2025
We’ve updated the Alerts & Notifications section on the Profile Page with a refreshed layout and an improved experience for creating and managing alerts.
⚙️ Alerts
The Alerts area now provides a cleaner layout and better visibility into all the alerts connected to your account.
Here’s what you’ll see:
Alerts created by the Instore.AI Customer Success (CS) team – these are preconfigured to help you stay informed.
Any custom alerts you’ve created yourself.
What you can do:
Use the filters at the top to view alerts by All, ASAP, Daily, or Weekly.
Create your own alerts using the + Custom Alert button.
Disable CS-created alerts if you prefer not to receive them.
Click the ⚙️ (cogwheel) icon to copy and adjust alert settings, creating your own editable version.
If you’d like a CS-created alert fully removed, contact our team via the chat bubble in the bottom-right corner.
🛠️ Creating a Custom Alert
When you click + Custom Alert, you’ll be guided through a structured form divided into three main sections:
1. Name & Frequency
Here, you can:
Set your Alert Name.
Choose a Notification Trigger Type – currently, only Event is available.
(“Device Status” will be available in a future release.)Select when you want the alert to trigger:
ASAP – immediately when a specific threshold is met.
End of Day – at a chosen time each day.
End of Week – on a specific day and time each week.
2. Time
If you choose End of Day or End of Week, additional scheduling options appear:
Time Field – select what time the alert should trigger.
Time Zone Selector – choose from predefined time zones:
America/Boise
America/Chicago
America/Denver
America/Los_Angeles
America/Mexico_City
America/New_York
Day Selection (for End of Week only) – choose which day of the week you want the alert to run.
3. Advanced Settings
Fine-tune your alert’s scope and delivery.
You can:
Apply alerts to specific locations assigned to your account.
Choose where you want to receive notifications:
Email – receive alerts directly in your inbox.
Web – see alerts in-app under the bell icon in the top header, to the left of your name.
📊 Pulse Subscriptions
The Pulse Subscriptions section has been visually refreshed for a cleaner and more consistent look.
Functionality remains the same — you can still subscribe, view, and manage your Pulse Reports as before.
📉 Search Page Update
Charts have been temporarily removed to simplify the Search experience.
💡 Why It Matters
This update makes it easier to manage alerts from start to finish — whether you’re reviewing CS-created alerts, creating new ones, or customizing how and when they’re triggered.
💬 Need Help?
If you have any questions or would like a CS-created alert removed, reach out anytime via the chat widget.