Release Date: February 5, 2026
This release includes updates across the platform focused on improving reliability, usability, and overall day-to-day experience. Some updates apply to specific products or customer configurations.
🌐 Web App
What’s new
Pinned store in heatmap views
You can now pin a specific store to keep it fixed while reviewing heatmaps, making store-to-store comparisons easier.
More flexible alert configuration
Alert setup now supports selecting multiple delivery channels at once, simplifying configuration for admins.
Improvements & fixes
More reliable exports
Analytics and heatmap exports now consistently generate complete files and respect the selected date range.
Clearer charts and heatmaps
Days with no data are now displayed correctly, ensuring visualizations accurately reflect gaps rather than skipping days.
Smoother event review experience
Store events reopen reliably on the first click
The Translate button remains responsive during audio playback
Shared recordings only log activity when playback actually starts
Improved account and subscription behavior
Email addresses can no longer be assigned to multiple accounts
Subscription buttons now immediately reflect updated settings
Clearer user activation feedback
Deleted-user activation links now display a clear error instead of entering a broken flow.
Platform reliability & security
This release also includes internal improvements to monitoring, stability, and security to ensure continued platform reliability.
🏷️ Brands App
Updates for the Brands App are being deployed as part of this release.
These updates apply only to customers who have access to the Brands App and include internal improvements and enhancements.
No action is required.
📩 Questions or support
If you have questions about this release, please contact your In-Store AI representative.